2019 - Present

Vice President - Operations

Kitchen United/Google Ventures

• Developed operating model and systems to scale multi-unit kitchen centers

• Reduced operating costs by 38% through introduction of dynamic labor model, work flow efficiencies & detailed-oriented P&L ownership.

• Led customer success team & key growth initiatives with internal and external stakeholders to achieve sales growth of 20% through improved client relationships and improved onboarding speed.

• Built company culture through execution of new people, training & hiring plan